Bike

Lifestyle

Moto & Powersports

Outdoor

Skate

Snow

Streetwear

Surf

Tech

Wake

Action sports

Genius / Market Trainer / Support Lead

Apple Certified Macintosh Technician that has a multitude of experience in the retail environment. I am goal and action oriented in anything that challenges my ability to learn new business related techniques. I thrive off of generating desirable solutions for my co-workers and customers.  I specialize in technical knowledge of Apple hardware and software. 

I am looking to take these skills and acquire opportunities to grow myself inside the action sports industry, where my true passion lies. 
I have an exceptional amount of knowledge in action sports and keep myself up to date in changes in the industry.



Provide personable technical assistance to customers within a timely manner. 
Multi-task efficiently to acquire desired results.
Repair software and hardware issues with a variety of machines. 
Create positive peer to peer interactions that are both informative and effective. 
Diffuse difficult customer service situations, and provide positive solutions for the future.
Selected by leadership to help train our market in technical procedures.
Participated in a Career Experience supporting my team in a leadership position

Teach customers how to understand specific functions and programs within Mac OS X. 

Triage customers mobile devices in a timely manner to generate a desired resolution. 

Transfer customers personal data from Mac to Mac or PC to Mac.

Family Room Specialist

Understand Apple products and their benefits.

Maintained visual standards throughout the store through the visuals team. 

Understand point of sale procedures when accepting currency.

Specialist

Find out detailed information about Tyler Granlund, Genius / Market Trainer / Support Lead in Plainfield, IL

Tyler Granlund: Genius / Market Trainer / Support Lead in Plainfield, IL

Tyler Granlund

Apple Retail

Apple Retail

Apple Retail

Joliet Junior College

Plainfield Central High School