Alexandra Madsen

Alexandra Madsen

Customer Service Manager

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To work in a fast-paced environment with a positive company culture and opportunities to grow within the wholesale apparel industry. I strive to work for a company who produces locally and who is focused on the end consumer.

Key focus for the apparel industry is on active wear and lifestyle wear.

Experienced in the apparel industry though retail sales, customer service, apparel merchandising, trend forecasting, wholesale account sales and data entry.

- Skilled in Microsoft Office, Excel, Outlook, PowerPoint, Lightspeed, Ouickbooks, Basecamp and Adobe.

- Experienced in product knowledge, networking, building and maintaining relationships with customers and accounts, and working cross-functionally.

- Superior organization skills, problem solving, leadership, deadline driven, communication and the ability to prioritize tasks.

- Service oriented, customer driven, and a proactive problem solver in all day to day tasks.

7+ years working in the apparel industry.
10+ years in customer service driven roles.
4+ years in a manager role.