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Product Flow Manager

An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Over 10 years of retail customer service experience providing increasing levels of leadership in inventory and product management for an internationally known industry leader.


Product Flow Manager: Ensured that product delivery, and stocking processes are conducted in a seamless, efficient, and timely manner.
Accomplishments: Helped lead store in raising NPS score from 66% to 88% in less than 3 months. Our NPS score and response rate was ranked #1 in all of NikeStores Raised conversion of traffic to sales to above stores goal of 12%
Key holder manager
Assisted Operations manager with managing all payroll and scheduling functions.
Digital Sport Expert: Resource for consumers and associates for knowledge and troubleshooting all Nike+ devices.
Social Media Administrator: Operated store Twitter page and followed corporate initiatives.
Women’s Expert: Expert in women’s product and connecting with her to the right product.
Maintained product knowledge to connect customers with the right product and drive sales.
Provided excellent premium customer service and passion for the Nike Brand
MVP for December 2010, June 2012 and FY13 Quarter 1
MVP of the year, 2013

Find out detailed information about Brittney Henn, Product Flow Manager in Newport Beach, CA

Brittney Henn: Product Flow Manager in Newport Beach, CA

Brittney Henn

Nike

California State University Fullerton