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Business Operations Manager, North America

My expertise is in product management and development, business and data analysis, and process improvement.

I have a passion for physical consumer products with a strong social aspect, especially ones that connect to the outdoors, to education, and to building healthy communities.

I strive for simple and elegant solutions, that take complex and/or technical systems and ideas and make them accessible to any audience.

Business Operations Strategy and Analysis for Helly Hansen's US and Canada businesses.

Product manager for the Seattle's Best Coffee packaged coffee line in US grocery store aisles.

Product Manager, Seattle's Best Coffee - US CPG

Provide market driven insights to our CPG retail customers (Safeway, Target, etc.) to grow the coffee category in their retail locations

Category Development Analyst

Workforce planning as a member of the Strategic Talent Initiatives team for Starbucks

Senior Research Analyst

Supported the experimentation and new feature evaluation pipeline of Bing, Microsoft’s Search engine.

Program Manager II (Contract)

Traveled in Iceland, Kenya, Tanzania, Zambia, Zimbabwe, South Africa, UAE, India, and Nepal

Cultural Sabbatical

•	Supported T-Mobile’s Product Development group by conducting MBA level strategic analysis
•	Tasked with analyzing the text and multimedia messaging portion of T-Mobile’s product offering and making strategic recommendations on how best to grow that portion of the business

Product Manager (Contract)

Concentration in General Management and Product Management

MBA Student

•	Tasked with conducting critical process efficiency project for the $400 million Foodservice division of Starbucks
•	Gathered and analyzed data and created improvements to the sales lead process for the Office Coffee Services (OCS) group, resulting in a potential multi-million dollar additional annual profit. Recommendations focused on allocating the right tasks and incentives to the appropriate employees as well as measuring and reporting results to increase accountability of all parties

Business Operations Intern

Private firm that designs and manufactures custom electronic controllers for high-end pellet stoves

•	Developed a new controller offering a vastly improved user experience, providing both an immediate new revenue source as well as a platform for other future growth opportunities for the company
•	Transitioned firm through ownership change and stabilized tenuous relationships with three key customers representing over 90% of revenue and profit, resulting in retention of all three

Mechanical Design Engineer

$2 billion public firm (NASDAQ: VSAT) that designs and manufactures advanced digital satellite communications equipment for government and commercial markets

•	Mechanical Engineering Lead for ViaSat equipment on a key strategic initiative by Boeing to enter the multi-billion dollar market for broadband internet access on commercial aircraft
•	Developed equipment expanding the market for the technology to private jet and maritime applications, worth potentially hundreds of millions of dollars in equipment sales revenue to ViaSat

Find out detailed information about Eddie Minkoff, Business Operations Manager, North America in Seattle, WA

Eddie Minkoff: Business Operations Manager, North America in Seattle, WA

Eddie Minkoff

Helly Hansen

Seattle's Best Coffee

Starbucks

Starbucks

Microsoft

Iceland, Southern/East Africa, India, and Nepal

T-Mobile

University of Washington Business School

Starbucks

Ortech Controls

ViaSat

Stanford University

University of Washington, Michael G. Foster School of Business