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Store Manager

Long time retail manager with strong record of customer service improvement along with a passion for operational management. 3 years of multi-unit management experience in the grocery industry.

Responsible for daily operation of $9M wholesale/retail location. Hire and coach staff of 35 hourly and 2 salaried employees. Manage inventory of approximately $2M. Deliver superior customer service to 2000 customers per week.Took store from worst to first in customer service performance during first 12 months.
     Lead a top 10 store in profitability for the entire company.
      Accident free 2012,2013 and 2014
      have promoted 1 employee to leadership position with 2 more on the way.


 Responsible for entire operation of one of the largest Harley-Davidson dealerships in the United States. I led a staff of 45 employees running 5 distinct profit centers.

Increased sales in retail departments in 2009, while every other dealership in our district was behind 2008.

Reduced operating expenses by $300,000 in 2009.

Improved customer service metrics by more than 600 basis points in 2 years, going from "worst to first" in our district.

Produced a profit every year I led the dealership.
Recruited, hired, trained and coached employees for the dealership.


General Manager

Held several positions up to and including store manager.
Led staff as large as 200 employees. 
Strong operationally as I never had an inventory count result in shrink above budget.
In 2 different stores, turned customer service metrics from a poor performer prior to my arrival to leaders in the Zone.
While a meat merchandising representative, helped opened 2 new stores and remodel 3 others. 
Trained new employees to the management program as a co-manager, meat merchandising representative and as store manager. 



Store Manager, Meat Merchandising Representative

Find out detailed information about James Bloom, Store Manager in Richmond, KY

James Bloom: Store Manager in Richmond, KY

James Bloom

GFS Marketplace

Man O'War Harley-Davidson

Kroger

University of Kentucky