Chris Chou


I have held most positions around the bike shop - from mechanical service to inventory and special orders. I specialize in product knowledge and service, and currently run the warranty service and claims department at Austinbikes as well as covering duties as a bench mechanic. I am a hands-on, fix-it-if-it-can-be-fixed kind of guy. My goal is to optimize rider experience through knowledgeable product recommendations and applications and a personal approach that takes the customer through the entire process of purchasing, maintaining, and using their equipment.