Bike

Fashion

Lifestyle

Outdoor

Skate

Snow

Streetwear

Surf

Dedicated and focused administrative assistant with varied experience who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve company goals. Seeking a role of increased responsibility with new challenges and goals.

1:1 Behavior Intervention: In-home based therapy
Maintains professionalism and HIPPA compliance
Has established strong, professional family relationships
Able to asses situations/difficulties that may arise and am able to implement antecedent strategies increase session
success and learning
Has demonstrated strong administrative skills by both timely submissions of necessary paperwork/NPA rendering and by
timely returns of phone calls/emails/texts

Behavior Therapist

Worked primarily with children diagnosed with Autism.
Certified interventionist 
Trained in inappropriate behavior intervention
Patient and focused in situations of high duress
Skills Used:
	Data collection
	Training new hires
	Email, Word Processing, Form/Sheet Prep
	Typing 50+ WPM
	Team Development

Managed quality communication, customer support and product representation for each client.
Guaranteed positive customer experiences and resolved all customer complaints.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross-trained and provided back-up for other customer service representatives when needed.
Designed and suggested new display ideas to improve accessibility to merchandise and drive sales.
Resolved product issues and shared benefits of new technology.

Bookseller/Cashier/Department Head

Assisted CEO with office duties
Answered multi-line phone system
Scheduled meetings, service Calls, and daily itinerary
Maintained filing system 
Maintained financial accounts
Skills Used:
	Customer Service
	Multi-Line Phone System
	Email, Social Media
	Microsoft Office Suite 
	Scheduling
	Quickbooks 
	Creating/Maintaining Filing System

Amy Smith: in winnetka, CA

Amy Smith

Easter Seals Southern California

Lovaas Institute

Borders Booksellers

CRS Consulting

Mervyns

American High School

California State University-Northridge

Canoga Park high school