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Multifamily Program Assistant

Program and product support. My ultimate career goals is to become a project/program/product manager.

Manage kit program for multifamily properties. Enroll, distribute, and bill for energy efficiency kits.Generate reports and analyzing data. Manage customer surveys through utilizing Constant Contact. Recruit, interview, and hire customer service representatives for internal call center.
Coach, monitor, and evaluate employees. Analyze call volumes, answer product related questions, and handle escalated calls from hostile customers.

Trained and coached peers. Served as a resource and program representative.Secured facilities for major program events including welcome luncheons and graduations. Guided and networked with international business professionals and students. Coordinated busing, program, and event schedules. Supervised student check in and check outs. Dorm inspections.

Administrative Assistant

Networked with organizations throughout Orange County to acquire facility permission for Food Drives.Planned and oversaw Volunteer Appreciation Luncheon for 100 staff members. Assembled informational manual . Updated and verified the Affordable Housing List for clients, and resource binder. Prepared program materials for career workshops. Created informational packets for family workshops.

Program Assistant

Connected and referred  clients to available resources throughout the community. Assessed and processed transitional housing client intake forms for case manager’s review. Scheduled and verified food pickup appointment for clients. Inspected and insured safety of donated foods, labeled and organized food shelves. Filled medical and diet specific food orders. Maintained organized work space, processed donations.

Intake Representative

Mental Health Assistant

Find out detailed information about Nina Tran, Multifamily Program Assistant in Tustin, CA

Nina Tran: Multifamily Program Assistant in Tustin, CA

Nina Tran

Power Direct, LLC

University of California, Irvine Extension

Familes Forward

Families Forward

Families First

University of California, Irvine