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I have 7 years of customer service experience, and 2 years in  commissioned sales. I've developed the skills that allowed me to network and discover needs of various individuals. My goal is to obtain a position that will allow me to utilize my natural talents of communication and customer service.

- Established and maintained relationships with escrow clients so that we may provide assistance with various inquiries concerning their accounts
- Handled approximately 75-100 inbound and outbound calls daily
- Responsible for all daily account openings
- Maintained constant communication with Escrow offices and National Accounting groups via phone and email to ensure constant awareness of all wire transactions
- Responsible for funding all credited wires to their proper accounts each day (wire amount totals up to $500 million)
- Individually processed and approved approximately $15-20 million in wire transactions a month
- Processed and reported 200-250 returned deposit monthly
- Worked in both Client Services and Banking Operations, which provided me the opportunity to fully understand the responsibilities of the Banking Services Department

Bank Operations Rep

- Developed and executed the overall marketing and operational plans including promotional events, print media, literature, awareness-building
- Writing informational, promotional, and educational materials for specific target groups and general distribution to members
- In many circumstances, will work with external vendors (writers, printers, etc…)to coordinate the design, development and production of informational media
- Explore new ways to serve members and to increase efficiency of our serving members via electronic mail, campaigns and reports
- Visited segmented sites to educate and promote awareness of the credit union

Marketing Specialist

- Ensure branch compliance with company policies and procedures.   
- Maintaining and average of 10-12 new product and services a month
- Maintain and build relationship with existing and new customers.
- Assisted Manager with new employee training program. Resulting in 3 fully trained new   
   hires
- Established 2-3 new business relationships through networking in the community
- Develop or analyze information to assess the current or future financial opportunities for 
   our clients

Personal Banker

Find out detailed information about Dexter Wallace,  in Anaheim, CA

Dexter Wallace: in Anaheim, CA

Dexter Wallace

First American Trust, FSB

Schools Federal Credit Union

JPMorgan Chase

California State Univ Fullerton