Bike

Golf

Dive

Creative Agencies

Fashion

Fishing

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Swim

Tech

Triathlon

Wake

Yoga

Health & Fitness

Systems Support Specialist II

I have worked in various industries and have a wide variety of skills. I adapt easily to change. I am looking for employment in a challenging environment. I am currently working on my A+ and Security + certification.

Process and resolve help requests from 300+ end users via SysAid Help Desk, telephone, e-mail and in-person 
Maintain system security by creating and terminating user accounts in Exchange, Active Directory, internal and state systems 
Software installation and upgrades 
Set up, configure and troubleshoot Windows XP/7/8 computers, laptops and tablets 
Install and troubleshoot HP and Xerox printers and Dell and Epson projectors 
Configure and troubleshoot Cisco VOIP telephones 
Document resolutions and SOP’s to add to knowledge base 
Assisted in the implementation of Cabinet paperless DMS 
Project Lead in digitizing of departmental documents 
Developed an end user training program to include systems, equipment and maintaining security.

Develop copy and layout design for promotional materials
Utilize social media to increase awareness of United Way of El Paso
Present to businesses in the El Paso area to encourage participation in annual Employee Giving Campaign
Write press releases and newsletters
Update website 
Assist in coordination of special events
Photograph events.

Marketing and Communications Coordinator

Oversee daily operations of Graphics Department to include the supervision of employees
Design front-end of product websites
Logo design
Design promotional materials, print and web
Technical downloads of shipping labels
PC troubleshooting
Software installation
Process and enter chargeback information
Enter time card information
Responsible for training employees.

Graphics/IT

Maintain distribution in assigned territory
Maintain store shelf standards and inventory 
Supply point of sale materials and provide shelf management services 
Introduce new items; insure distribution, placement and rotation of products 
Build and maintain rapport with store personnel.

Retail Representative

Organize and maintain customer records
Update customer information
Assist with implementation of new Customer Records Management system
Analyze data to search for errors in the database
Correct errors in the database
Responsible for training employees

Data Entry/ Data Cleansing

Find out detailed information about Amanda Escontrias, Systems Support Specialist II in El Paso, TX

Amanda Escontrias: Systems Support Specialist II in El Paso, TX

Amanda Escontrias

Upper Rio Grande Workforce Development Board

United Way of El Paso County

Eagle Nutrition

CROSSMARK

Vodafone New Zealand

The University of Texas at El Paso