Highly qualified sales management professional with hands-on experience in operations, merchandising and customer service. Experienced in: multi-store supervision; retail business purchasing and selling; lease negotiations; payroll and expense control; hiring, training and development of management and staff; profit and loss evaluation; facility maintenance, safety and security; inventory audits and control; shipping/receiving functions; loss prevention and shrink control; establishing and supporting vendor relationships. Interfaces well with all levels within organization to lead and motivate others in attaining organizational objectives. Innovative problem solver and team player with excellent written and verbal communication skills. Organized, detail-oriented and dedicated to building an engaged team of customer service focused individuals.