Lifestyle

Camping

I enjoy hiking

And attending americana music festivals

Call Center Operations Specialist

My goals are to enhance the customer experience to world class levels, by smoothing and mastering all operational aspects from order to shipment.

Oversee day to day operations of the call center. Oversee the set up of marketing campaigns, and project management. Assist web team and supply chain in communicating promotional and product changes to the call center.

Key member in set up and execution of Direct Marketing campaigns. Also responsible for call center analytics and acted as Direct IT liaison.

Marketing Operations Specialist

Worked with 3rd party vendor account manager on set up and execution of all sales campaigns. Assisted with all sales reporting, database entry, marketing campaigns within the Direct channel.

Campaign and vendor management coordinator

Lead team of call center agents to provide excellent customer service to Oreck customers. Responsible for disciplinary action for my members, and assisted in ensuring goals were met.

Customer Service Team Leader

Answered phones, and provided resolutions for complex customer service issues.

Customer Service Representative

Ensured production goals were met, and oversee line production

Team Lead

Responsible for executing educational plan for special needs children K-8

Special Education Assistant

Ensured quality of products produced in specified department

Quality Analyst

Find out detailed information about summer walker, Call Center Operations Specialist in Monterey, TN

summer walker: Call Center Operations Specialist in Monterey, TN

summer walker

TTI Floor Care North America

Oreck Corporation

Oreck Corporation

Oreck Corporation

Oreck Corporation

Perdue

Overton county

Perdue

Tennessee Technological University