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As a multi-outlet manager in the luxury hotel space, I was responsible for developing training programs and conducting frequent speaking engagements in front of large groups. I was also able to sharpen my communication and analytical skills through the demanding operational responsibilities of a leadership role. The shift into the conference production and entertainment industry allowed me to broaden my expertise and continue to build relationships with thought-leaders and key individuals.

Built relationships with music and film festival producers and encouraged them to join IMFCON's yearly conference. Responsibilities included attending festivals and conferences as an ambassador and providing resources for the organizers of live music and film productions.

- Delivered 20% increase in music festival delegate sales year over year
- Created new revenue streams through sponsor development
- Established audience awareness in Australia, South Korea and The UK

Audience Development Manager

Responsible for staffing, training and operating the pool restaurant during the Summer months. This seasonal outlet draws high volume and requires a lot of involvement due to the seasonality of the staff. 
Oversee In-Room Dining operations for a 396 room luxury hotel. Responsibilities also include the coffee marketplace, a 3-meal outlet serving premium coffee and pastries.

- Consistent success in all major P&L categories year over year
- Created Labor Management system for best efficiency 
- Corporate recognition of employees under my leadership

Food and Beverage Supervisor

Assist managing in two of the hotel's four restaurants. Responsibilities include training, managing payroll, driving guest engagement, and achieving financial goals.

- Developed comprehensive training program functional for multiple F&B outlets
- Significant growth in financial and guest satisfaction measures year over year
- Oversaw the renovation and re-opening of Bleuwater Restaurant

Worked as a server/sommelier in one of Denver's premier restaurants. Gained valuable hospitality experience and learned the operations of an upscale restaurant.

Server/Sommelier

Find out detailed information about Thomas Dunn,  in San Juan Capistrano, CA

Thomas Dunn: in San Juan Capistrano, CA

Thomas Dunn

International Music Festival Conference

The Ritz-Carlton Hotel Company L.L.C.

The Ritz-Carlton Hotel Company L.L.C.

Del Frisco's Restaurant Group

Colorado State University