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General Manager

Meeting customer needs through on-time delivery of quality custom-made apparel. Cut and Sew, printables, off-the-shelf. 

Was brought back to manage the warehouse and office space, and to wind-down all operations. 

I successfully filled the available office and warehouse spaces, adopted the role of landlord, and launched a Penske truck rental agency to generate enough revenue to cover overhead. 



Taking on all aspects of operations, from personnel and line-planning, to buying, to in-warehouse processes that facilitate on-time shipping of sold goods, and factory-production communication tools. 

Applying my Spanish and Chinese skill sets to bridge gaps in communication and in-office networks, I address deficiencies to improve processes while generating buy-in from established stake-holders. 

Operations Manager

Responsible for defining a new Amazon brand focused on work from home products, and building-out the listing and digital assets to facilitate a successful launch and growing brand. To achieve this, I developed private label manufacturing sources through Alibaba and domestic sources, including soft goods, hard goods, and 3D prototype suppliers. 

In addition, I was responsible for managing customer communications for the existing Amazon brand, GearLight, as they ramped from 10 - 30+ Million in revenue during the pandemic. 

Once MACROIDEA sold their primary brand, GearLight, my role was terminated and they brought on 3 new hires. 

Brand Manager

Represented a large Polyester and broad CVS knitting mill.
Shipping custom knits on the roll and developing in-stock sales processes. 
Greige, dyed, printed, etc
FCL/LCL

This position ended shortly after the 25% tariff was placed on Chinese imports. 

Fabric Sales

A to Z custom apparel sales and logistics. 

knits, wovens, novelty hybrids. 

From fiber staple to woven trim, 
From SMS PO to bulk pre-packs,
From 1st proto in available to TOP in actual. 

Full Package apparel sales

from the ground up:
hired artists -- freelance to full-time
developed website - wholesale and DTC
Developed and produced 4 seasons, 100+sku's/season


Disney Halo licensee - managed start to finish. 

Oversaw all personnel decisions, product development, bulk PO's through delivery of goods. 

Managed all communication with Disney and factories. 

COO/Brand Manager

Coordinate payments with domestic and international factories, liaise with A/R.

Manage commission payments for all sales reps and worked with Sales Manager to define process. 

Accounts Payable

Management Assistant

Licensed Property and Casualty Insurance Broker/Agent

Associate - Construction Services

Find out detailed information about Charles Hayes, General Manager in santa ana, CA

Charles Hayes: General Manager in santa ana, CA

Charles Hayes

KJ SPORTSWEAR CALIFORNIA INC

Beimar, Inc.

MACROIDEA Inc

UnoMega Textile Inc.

KJ SPORTSWEAR CALIFORNIA INC

Angry Blossom Clothing

California Laundry

Iron Fist International, Inc.

Enterprise Rent-A-Car

Aon Risk Services

Long Beach Polytechnic High School

University of California, Berkeley