Lifestyle

Music

Snow

Streetwear

Health & Fitness

Customer Service Specialist

Recent UC Berkeley graduate with a BA in Political Economics. Excellent communication, problem solving, and time management skills. Tech savvy. Quick learner with a knack for handling multiple projects and meeting deadlines.

•	Assisted in developing and building a business from the ground up – from the inception of the idea, to the opening of company, to writing protocols and procedures, and to training new hires
•	Managed finances by creating strong processes for the management of bills, expenses, and revenue, enabling a stable and well monitored system for all monetary transactions – saw an increase of revenue of 50%
•	Increased customer base by 50% by providing and training employees to provide the highest level of customer service

•	Managed a squad of 10 students in all tasks – set meeting/shift times, created daily schedules, and delegated daily tasks – and directed the squad during practices and games to optimize film coverage and efficiency of editing
•	Edited/cut film for optimal and easy viewing during team meetings by coaches and players before the meetings
•	Attended daily meetings with coaches and other staff to ensure practices were run efficiently and to its fullest
•	Thrived under daily time pressures and deadlines – had constant deadlines of 20 minutes after practices and 30 minutes after games

Assistant Video Coordinator for CAL Football

•	Managed and executed all presentations, sales, ordering, inventory, accounting, scheduling, and delivery of educational products as an independent direct sales contractor
•	Prospected over 2,000 families from various socioeconomic backgrounds and developed demographic mapping associating statistical sales data with successful strategies
•	Established success principles and motivated over 20 colleagues in maintaining a positive attitude during execution of sales strategies

Independent Sales Representative

Find out detailed information about Billy Song, Customer Service Specialist in North Hills, CA

Billy Song: Customer Service Specialist in North Hills, CA

Billy Song

Study Hall

UC Berkeley

Southwestern Advantage

University of California, Berkeley