Dive

Fishing

Outdoor

Snow

Tech

Puzzles

Camping

Kayaking

Snowboarding

Travel

Neuroscience

Hiking

Ecommerce

Biking

Dogs

New technologies

Digital photography

Road trips

Live music

Culture

Board games

Photo editing

Logistics

Brewing beer

Android

Desktop support

Astro physics

Founder

Over ten years of experience in a high technology environment at Siemens Energy Inc. with positions ranging from desktop support to responsibilities in database management. Proven results in application and hardware support, customer and vendor support, and user training. Due to my excellent performance I have been hand selected by multiple departments and continually challenged and promoted. I love and excel at troubleshooting and problem solving. I strive to be proactive and learn as much as I can to better respond to my users’ needs. 

Areas of expertise include: Project Planning/Organizing, Training, Technical Leadership,	Software Support, Customer Interaction, Inventory Control,	Reporting,	Hardware Break/Fix

Rove and Swig: Founder, October 2014

Personal ecommerce site specializing in Kitchenware and outdoor entertainment products
www.roveandswig.com

Responsibilities:
Photo Editing; Customer Relations; All IT related tasks; Inventory Management; Focus on creativity; Marketing; Web design; Reporting


*Streamlined import/export procedures utilizing an OOP Database and software suite to increase site materials accuracy and both vendor and customer satisfaction.

*Developed a new container shipping process removing redundant steps preventing inaccurate data and foreign customs delays. 

*Increased tracking and faster processing of container/break bulk shipments.

*Spearheaded the testing and implementation of the department’s migration to Windows 7. 

*Responsible for training employees on OS, software, telecommunications, proper data storage and archiving strategies. Also created their current data storage structure. 

*Local and remote support decreased downtime increasing the accuracy of shipments and reduced the costs due to liquidated damages and missed deadlines.

*Created a quarterly man-hour report resulting in greater accuracy of required monthly headcount for twenty plus positions allowing departmental transitions and increased cross training.



Material Logistics Specialist

*Provided hardware and software support via desktop, phone, and email for 600+ users

*Promoted through all levels to VIP Technical Support for all Siemens’ Orlando campus, including support of C-suite executives.

*Successfully resolved 1000+ trouble tickets involving: hardware support, software support, networking issues, data migration and data recovery. All while understanding customers’ needs, deadlines and expectations to prioritize what must be done to resolve their issues.

*iPhone and iPad support for VIP and standard employee levels.

*Trained new members of the Desktop team in all areas of software/hardware installation and maintenance.


Desktop Suport

Find out detailed information about Christopher Carter, Founder in San francisco, CA

Christopher Carter: Founder in San francisco, CA