I have more the 15 year's experience in customer service and support. I am passionate about providing high quality, responsive support to customers while contributing to a dedicated team and making a difference. I have an outgoing personality and get a great deal of satisfaction helping customers. I enjoy providing customers with clear, concise and accurate information. I have developed many great relationships with clients over the years which helped in the ability to boost sales. I have developed a reputation as an efficient service provider and display high levels of patience and accuracy. I work well with inside and outside sales teams as well as shipping and manufacturing departments to maintain and improve customer satisfaction. Some of my skills include, problem solving, sales staff support, excellent communication and follow up.