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Client Services Executive

Dynamic account manager with six years of achievement and success in both a sales and marketing setting. Proven ability to achieve multimillion-dollar revenue growth while providing customer satisfaction at the highest level. Expert in securing customer loyalty, relentless in building new business, and exceptional leader/coach.

•	Primary account manager for 500 Angels Baseball accounts. Service client's needs through the execution of client retention processes and programs to achieve revenue and profit goals.
•	Coordinate with corporate partners to fulfill in-game activations and ensure contractual agreements are met.
•	Build and maintain relationships by providing prompt and accurate service for better retention rates.
•	Develop strategies necessary to achieve sales goals for current and future seasons.
•	Achieved $6 million in total generated revenue through retaining top clients and new business.


•	Maximized account renewals by providing outstanding service and proactively overcoming objections that may hinder the likelihood of renewing. 
•	Generated $380,000 new revenue through each Season Ticket Member via add-ons, up-selling, and referrals


Account Service Executive

•	Sourced new sales opportunities through cold calls, emails, and face-to-face appointments to sell season seats, mini-plans, group events, luxury suite rentals, individual tickets, and spring training packages. Organized self-start 
•	initiatives, which would contributed to $310,000 in new revenue 


Inside Sales Representative

•	Managed a team of up and coming action sports athletes
•	Incorporated Rook’s brand visions in promotional ads and viral videos
•	Social media marketing/advertising 


Team Manager/Skateboard Marketing Intern

•	Delivered excellent customer service to ensure department goals were met. 
•	Developed and nurtured customer relationships to drive repeat business.
•	Ensured proper running of department and trained new hires. 
•	Managed inventory activity; receiving, return goods authorization, and product replenishments.
•	Helped manage marketing activity in the department; sales and promotions, events and social media content. 


Sales Associate

•	Worked under the store manager and was responsible for maximizing profits and meet sales goals daily.
•	Managed distribution of promotional product and managed monthly team budget. 
•	Contributed to coordinating school demos to market/promote the brand and maximize profits.
•	Coordinated the marketing for Active Summer Jams, a live concert that offered special promotional discounts for loyal consumers.


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Find out detailed information about Marcus Sims, Client Services Executive in Chino Hills, CA

Marcus Sims: Client Services Executive in Chino Hills, CA

Marcus Sims

Angels Baseball

LA Galaxy

Angels Baseball

ROOK CLOTHING LLC.

Nordstrom

Active Ride Shop

Ayala High School

California Baptist University