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Dynamic professional with extensive experience driving sustainable financial gains through leveraging corporate potential, enhancing topnotch marketing solutions, and innovative branding strategies. Outstanding excellence exceeding sales quotas, managing, and supporting teams, and driving organizational growth and profitability in diverse industries. Expertise in B2B sales, key account management, direct sales and marketing, and associated functions. Track record in devising marketing strategies that have crystallized brands from relative obscurity, forging strategic partnerships, providing digital strategy, and driving revenue in competitive markets.

Provide thought leadership and develop plans to promote services, increase brand visibility, and build and sustain new and existing clients. Develop relationships with clients and key personnel and collected client feedback about their experience. Maintain knowledge of product and service to regularly meet client’s needs.
• Effectively managed high volume of buyers incoming tickets, submission request, and phone support
• Penetrated accounts in previously untapped areas, expanding the contact base by 50% and taking over the competitors
• Successfully managed the complete project life cycle of strategic marketing campaigns from inception to closure, driving all project management
• Served as the first point of contact to customers for general questions, sales, and inquiries regarding app

Online B2B Trade Show Assistant - Contractor 

• Assisted the manager of e Commerce in developing brand strategies and managed all brand samples
• Developed and maintained department reports and updated internal trackers on a weekly basis
• Processed a high volume of inbound brand requests and current brand relationships
• Developed and implemented ideas and strategies to improve customer relationships
• Maintained up to date knowledge of competitor activity, trends, promotions and merchandising
• Project managed visual merchandising and helped create build out for Beautycon LA 2019

E-Commerce Coordinator

Effectively delivered outstanding customer service while following through on all requests. Supported the needs of clients by ensuring that they have a positive experience throughout their entire subscription period. Maintained up-to-date knowledge of company products and services and performed testing of new products with clients.
• Exceeded client’s expectations post sale by showing best service and implementing best practices to drive engagement thus increasing client retention
• Established partnership with dedicated account team to create strategies for risk mitigation and reinforce the business's value proposition among set of users and accounts, along with up-sell and outbound calls to create new opportunities
• Prospected new accounts and retained existing accounts, also increased opportunities with existing customers by 10% using a consultative selling approach to deliver added value
• Resolved complex customer service challenges and provided solutions that exceed customer expectations

Client Services/Account Coordinator 

Furnished strategic direction and managed overall corporate
communications focused on the development of dynamic presence and strategic positioning of the organization. Assisted with model scouting creating concept for each photo shoot, along with catalog creation for each season.
• Contributed to developing marketing strategies through research, messaging, and audience identification
• Collaborated with the Senior Marketing Manager to develop and manage company's social media content for various sites
• Created an effective benchmark for measuring the impact of social media programs and analyzed, reviewed, and reported the effectiveness of digital campaigns to maximize results
• Preserved brand integrity by monitoring the consistency and quality of marketing content

Wholesale Marketing Assistant

Find out detailed information about Shayla Leslie,  in Los Angeles, CA

Shayla Leslie: in Los Angeles, CA

Shayla Leslie

NuORDER

Beautycon Media

WGSN

American Apparel

Art Institute of California - Hollywood

Southern New Hampshire University