Jay Weber

Jay Weber

Customer Service / Office Manager

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Summary

• Manage high-volume workloads within deadline-driven environment • Clear and confident telephone manner • Ability to communicate effectively with a wide range of customers • Proven aptitude for dealing with customer complaints • Extensive knowledge of Microsoft Office and Excel • Proven leadership and organizational abilities • Easily understand and solve technical problems • Successful team building capabilities, • Building lasting relationships with customers & vendors • Resolved an average of 200+ inquiries in any given week and consistently met performance benchmarks in all areas

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