Over 5 years of experience as an administrative assistant in the insurance, hospitality, and educational industries, specializing in quality assurance, invoicing, scheduling, employee training, and customer relations. Expert in Microsoft Office, Salesforce, and OPERA database systems. Earned Employee of the Month award at ISYS Nurse Case Management for high report output and excellent quality assurance. Trained up to 10 newly employed nurses in the areas of medical insurance billing and report writing. Awarded for highest number of spa sales at Bacara Resort & Spa for the month September, 2012. Highly organized, detail oriented, and outgoing.