Creative Agencies

Lifestyle

•Responsible for managing multiple accounts including Amazon, Target Canada, Grocery Chains, Military, Colleges and a variety of smaller accounts.
•Processed manual and EDI Domestic and Import orders for customers on a daily basis.
•Tracked containers, order shipments and deliveries.
•Ensured forecasts are correct, met and properly adjusted for each customer by consistent communication with the Account Managers & Planning department.
•Maintained Customer Deal Sheets, Customer specific forms, weekly Fill Rate & Cancellation Reports, as well as several other requested reports for both internal and external use.
•Processed Sample, Image and Mock Up requests for National Account Managers, Sales Rep Groups, and Customers. 
•Worked with customers and corporate office in processing Return Authorizations, Invoices and corrections as well as disputing charge-backs.
•Assisted in sales with new item and substitute suggestions to National Sales Manager and customers.
•Responsible for providing Customer support, technical support, and optimization for accounts, as well as developing relationships with the customers.
•Computer Skills: Word, Excel, PowerPoint, Google Docs, Evernote & JD Edwards.

Account Manager/Sales Support

•Responsible for servicing and selling to over 300 retail accounts within Orange County.
•Exceeded company standards for store call coverage.
•Met Client and Company objectives by maintaining distribution, increasing volume of SKUs, secondary placement of products, fully stocked shelves, correct signing and proper facings.
•Managed the Orange County territory by building excellent relations with both Client and Customers. Able to develop plans of action and resolve issues promptly.
•Report all paperwork, reports, audits, recaps, itineraries, time-sheets and expense reports, etc. in a timely and effective manner.
•Trained new associates in all aspects of the job.
•Received Retail Appreciation Awards from the Director of Retail Operations for showing the ability to be a leader for the team by striving to meet the needs of the Clients and Customers and encouraging peers to do the same.
•Computer Skills: Word, Excel, PowerPoint & Oracle.

Retail Sales & Merchandiser

•Provided outstanding Customer Service, by consistent follow up and properly executing all tasks to meet customer wants and needs.
•Consistent effective communication with vendors, customers, and fellow associates in regards to order status, discrepancies, shipments, and deliveries.
•Regularly placed and processed orders and payments via the Special Services System and register transactions.
•Maintained all client and office files.
•Coordinated Trade & Home Show Events.

Office Coordinator

•Responsible for maintaining inventory levels on over 5,000 SKUs (products) for a high end Interior Design Retailer.
•Metrics for out-of-stock status, overhead /product turn, and pack down performance were top in the Western Region.
•Promoted to District Lead and trained inventory employees within the district to implement efficiency in inventory control and time management.
•Executed merchandising strategies to effectively drive incremental sales in high margin categories maximizing profitability for the company.
•Managed and trained Freight and Sales Teams.
•Supported Sales Team in exceeding forecasted YTD Sales.

Purchasing and Inventory Manager

Find out detailed information about Carolyn Mains,  in FOUNTAIN VALLEY, CA

Carolyn Mains: in FOUNTAIN VALLEY, CA

Carolyn Mains

MEGA Brands

Advantage Sales & Marketing

Expo Design Center

Expo Design Center