John Whitcomb

John Whitcomb

Independent Outside Sales Representative / Sales Agency

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Summary

Mission Statement - Stoneface Sales is the conduit between the company and the retailer. This relationship quantifies the differences between a great representative and a marginal one. The level of customer intimacy we achieve defines our sales ability. Our foremost priority is to continually develop knowledge of the customers and their changing needs. We must offer flawless, effortless and instantaneous performance, which hinges on a deep understanding of their business. We have to ensure our customers reach their goals, in doing so they will enable us to achieve our objectives. We strive to make extraordinary service the ordinary. It is imperative that the retailer fully understands the products we represent and the culture surrounding them. Our success thrives on this deep connection and lasting relationship. Professional Goals - Customer Relations: Understanding our customers well enough to know their needs and to push them beyond their comfort level when buying. Knowing the difference between overselling and maximizing sales as to not sacrifice future business opportunities. We must stay current with our retail partners through constant communication; this allows us to stay aware of their ever-shifting business landscape.

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