Jeremy Watkin

Jeremy Watkin

Director of Customer Service at Phone.com

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Summary

I am a veteran customer service professional of more than 14 years who is passionate about building cohesive teams that work together to achieve a shared vision. I have extensive experience leading both in house and outsourced customer service operations. I possess the unique ability to lead strengths-based teams that are both high in morale and low in turnover, and are able to achieve the utmost in quality and efficiency. In addition, I am adept at adopting and supporting new technologies and am a proven customer service and experience thought leader and social media expert.

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