Bike

Dive

Creative Agencies

Lifestyle

Moto & Powersports

Music

Outdoor

Skate

Snow

Streetwear

Surf

Swim

Tech

Wake

Health & Fitness

Hiking
camping
backpacking
rock climbing
traveling
motorcycles
craft beer

I am looking to acquire a position in a dynamic environment that will allow me to integrate my wide range of technical knowledge in LAN/WAN design, server administration, networking, and storage technologies, and also to learn new technologies. I would also like to work at a laid back company that is supportive of a fun company culture.

•	Started out doing desktop and server support then moved to a full-time systems administrator role.
•	Coordinated with consultants and other internal departments to get projects done.
•	Built and maintained Dell rack mounted servers.
•	Helped negotiate and manage our Microsoft Enterprise Agreement licenses and benefits to save the company money.
•	Helped manage our SSL SAN (Subject Alternative Name) certificates: Changing, renewing, and implementing/replacing.
•	Configured/maintained backup jobs for critical data, VMs, and Email.
•	Contacted support to resolve issues when needed.
Projects:
•	Installed clustered, virtualized Exchange 2010 servers and migrated existing Exchange 2007 mailboxes over with the help of a vendor.
•	Installed/Configured/maintained Solarwinds IPMonitor for network/server monitoring.
•	Helped virtualize the server infrastructure, starting at ~10% virtualization to ~90% virtualization.
•	Built/maintained a development VMware clustered environment from the ground up using deprecated servers/storage.
•	Installed/Configured Promodag Email reporting to automatically run and send out reports to the Customer Service team, maintained reports and ran ad-hoc reports, giving them valuable Email metrics.
•	Headed project to switch over junk Email filtering from junkmailfilter.com to McAfee SAAS, setup secure LDAP authentication, created a training document for the employees.
•	Redirected another domain’s Emails and integrated them into our Exchange 2010 servers using DNS and McAfee SAAS.
•	Configured/maintained a Blackberry Enterprise Server.
•	Setup/configured MessageSolution Enterprise Email Archiving server.
•	Installed/configured Password Reminder Pro to send out Email reminders for expiring passwords, increasing productivity of outside contractors.
•	Traveled independently to new sites in England and New York to setup the networking equipment, PCs, phones, printers, etc, verified everything worked correctly, and trained the employees.

Systems Administrator

•	Provided support over the phone for the Point Of Sale software and peripherals for all stores nationwide.
•	Imaged, configured, and sent out replacement Point Of Sale PC's and peripherals and followed up to assist with installation and testing.

Help Desk POS Support Technician

•	Proactively troubleshot and resolved issues via telephone for customers all around North America utilizing xDSL, Cable, T1, wireless WCS, and VPN technologies.
•	Coordinated with CLEC's, ILEC's and ISP's to send out Technician dispatches to customer sites to get issues resolved, and RMA'd equipment if necessary.
•	Worked with Cisco 831, 871, 1710, 1711and 1811 routers, Juniper SSG 5 and 5GT routers, SonicWALL TZ-170 and TZ-180 routers, and ZyXEL ZyWALL 2 Plus and ZyAIR G-2000 wireless routers.
•	Utilized web-based tools to troubleshoot xDSL connections that were down, had packet loss, or high latency.

Tier 3 Technical Support Engineer

•	Responsible for taking care of all client needs: troubleshooting / researching client requests, responding to client issues, calling vendors if necessary, getting in quick fixes to keep them up and running, etc.
•	Managed projects for clients while documenting my progress, making deadlines, and keeping the client in the loop.
•	Maintained client relationships and made sure they were happy at all times.
•	Kept clients' network documentation up to date and correct when changes were made or inconsistencies were found.

Network Administrator

•	Responsible for provisioning (granting/revoking/changing) network/application privileges to users, and for ensuring that levels of access granted coincide with need, based on job roles.
•	Supported the implementation and administration of systems and procedures to ensure the protection of information processed, stored or transmitted.
•	Resolved routine issues regarding systems/applications access rights.
•	Responsible for providing Tier 2 troubleshooting for all access-related issues reported to the IT Help Desk.
•	Took on multiple projects such as: writing the remediation procedures for all key financial applications, writing the MS Access queries used for account remediation, configuring Cisco routers, expediting special requests from employees.

Data Security Analyst/Network Administrator Associate

Find out detailed information about Brian Miller,  in Laguna Hills, CA

Brian Miller: in Laguna Hills, CA

Brian Miller

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