Lifestyle

Music

Tech

Health & Fitness

Fashion

Travel

History

Literature

Ice hockey

Hiking

Politics

Interior design

Animal rescue

Opera

Executive Administrative Assistant/Marketing Assistant

A problem solver proven to increase product quality and positively impact team success.
Upbeat, high-energy promoter with exceedingly efficient organization, incomparable work ethic, and a goal-oriented mindset.


Singlehandedly created the logo and tag line that were approved of and chosen by the Vice President of Marketing and the Executive Staff to be the official public look of the company, thus essentially designing the look and layout of all future marketing materials. Assisted the VP of Marketing in writing copy for all brochures, website content, press releases, patient and provider FAQs, and all promotional materials for tradeshows and conferences. Acting as Executive Administrative Assistant to the CEO, responsible for contacting all 50 state agencies and completing all required steps to obtain licenses to practice as a business, managing all CEO correspondence, meetings and calendars, and other various administrative tasks.

Earned promotion to turn problem department into a success by completely revamping the education and training tools available to clients and trainers. Wrote manuals from scratch, including all design and layout aspects, hyperlinking features, and wording used in final product. Previous products were ineffective and rarely used, but the new educational resources have scored exceptionally well in training surveys and are the first stop for users with questions, leaving more time for trainers to help clients with major issues and helping users in queue resolve issues faster. Changed company culture both within the start-up and within client companies by providing a manual that is easy for the layman user to understand, and reducing calls to the customer service support team by 40%. Wrote and distributed quality control surveys to training groups to receive feedback and implement changes. Presented manuals as the principal selling tool for potential clients, resulting in a rate of 100% of new contracts signed in 2014. Throughout the process of writing the user manuals, gained extensive experience testing the software and identifying development bugs and glitches. Learned to use JIRA software to report and track development issues, as well as other assignments. Designed reports utilized by the software to record and submit taxes to government agencies in Crystal Reports, including creating generic forms from scratch and creating identical forms to those provided by the agencies. Responsible for contacting agencies and completing all required steps in order to obtain approval of re-created forms.

Senior Technical Writer/Crystal Reports Designer

Hired on to improve office function and organization, and to serve in a multi-faceted capacity including office management, executive administrative work, and marketing. Created all marketing materials from scratch, including company logo, tagline, letterhead, business cards, informational brochures, official company copy, website mockups, and FAQs.  Responsible for all office purchases and budgets, communicating with the parent company’s HR department on behalf of new-hires, and coordinating any travel and calendar needs of the Vice President and Upper Management staff.

Marketing Manager/Executive Administrative Assistant

Handpicked for sales-critical role, building company income in a non-profit organization and heading all operations related to Group Sales including budgets, forecasting, procedures and formatting, promotion, and the creation of relationships to further the program. Increased Group Sales revenue from previous season by applying proven methods of success in sales, adding disciplined operating procedures, and focusing on development of the long-term efficiency and success of the program, all critical actions towards building a higher overall revenue for the organization.  Added standard operating procedures for uniformity, benchmarking, top production, and higher matrices.  Created and maintained an exhaustive ledger of all cultivatable relationships as a resource for each subsequent season. Boosted Group Sales by a total of 90% in one fiscal season.  Acted in the interests of community partnership by facilitating the donation of over $25,000 worth of charitable contributions to assist in the fundraising efforts of over 200 non-profit organizations statewide, and creating over 200 opportunities for free marketing for the company with a reach of over 500,000 potential new patrons.  Maintained correspondence with VIPs, donors, and executives for the fluency of their interactions with the organization.  Attended all performances in a professional capacity, utilizing the opportunity to network for the benefit of the Group Sales department and serving in multiple capacities including ticket sales, guest services, subscription renewals, and as a performer.

Box Office Associate/Administrative Assistant

Earned promotion to turn around struggling stores by utilizing natural sales techniques and proven management styles in guiding team to meet company-set goals.  Led a team of 50+ direct reports across three problem locations including one flagship store.  Improved guest satisfaction survey scores in all categories for all stores by an average of 33% per location. Singlehandedly effected the increase of sales in the 60th-ranked store in the company (lowest-ranked in its region) to bring it to the second-ranked in the company (highest-ranked in its region) within the first six months. Raised sales in all three stores by an average of 46% by using positive selling techniques and seeking to provide the ultimate quality in customer service to drive repeat sales.  In 18 months, met the monthly sales goals 15 months in a row, with 12 months exceeding goal by five to ten percent.  Trained an incoming core of management professionals in all three locations, including one general manager.  Scouted talent, interviewed, and hired 20+ employees for locations throughout the district, including three management candidates.

Assistant Workshop Manager

Hired to increase sales in a financially unstable store and to manage a team of 15+ direct reports.  Increased guest satisfaction survey results by 36% in six months in categories such as customer service, quality control, and overall experience.  These increased guest surveys coupled with meeting all sales goals set forth by corporate resulted in earning incentive bonuses for the management team for eight months in a row. Recognized by upper management for individual contributions to team success and placed on development track to become a general manager.

Associate Store Manager

Earned a promotion to continue to raise standards of living through leadership and positive guidance of 30+ direct reports in a community of four separate living communities housing over 400 students.  Professionally developed 10 Resident Assistants to act as mentors for their student population through diversity awareness, crisis management protocols, and knowledge of university resources.  Led several training courses and presentations for the campus-wide Resident Assistant populace, including founding a week-long series of educational and social programming centered around the female student population (Women’s Wellness Week), and co-founding an annual charity fundraiser to support Breast Cancer research (Save Our Peaks Breast Cancer Walk) which has become the highlight of programming for the university seven years running, and has raised an average of $10,000 annually for local Breast Cancer research and treatment centers.  Excelled at a varied array of administrative tasking such as managing five unique budgets, maintaining payroll, and keeping the calendars for three buildings updated and organized.  Participated in diversity and crisis management professional development sessions to increase skill set in a student-centric environment.

Graduate Residence Hall Director

Hired to improve a floundering community of 100+ unmotivated co-eds through inclusion, social event programming, and peer mentoring, combined with university policy enforcement.  Implemented over 50 separate educational and social events each school year, including the Second Year Experience, a Residence Life-sanctioned program designed to encourage the retention of upperclassmen.  Served in an on-call capacity to respond to emergency situations for a building of over 400 students for both resident-related and facility-related crises.  Facilitated Hall Council meetings as well as weekly staff meetings with peer Resident Assistants.

Resident Assistant

Find out detailed information about Maria Lopez, Executive Administrative Assistant/Marketing Assistant in Huntington Beach, CA

Maria Lopez: Executive Administrative Assistant/Marketing Assistant in Huntington Beach, CA

Maria Lopez

Novus Medical Group

Crystal Solutions, Inc

Crystal Solutions, Inc.

Arizona Opera

Build-A-Bear Workshop

Build-A-Bear Workshop

Northern Arizona University, Department of Residence Life

Northern Arizona University

Northern Arizona University

Northern Arizona University