Over 15 years experience writing technical and creative content. Developed and supervised a variety of projects including: • Write procedural and technical documentation to include but not limited to user guides and online help environments. • Review system changes and enhancements to develop release notes for multiple software platforms. • Design style guides and templates that are responsive to the needs of both technical and non-technical users. • Schedule and coordinate documentation release for multiple departments within given timelines. • Write copy for social media platforms, blogs and corporate internal communications. • Edit content for various departments to include but not limited to Training and Marketing.