
jacqueline obrien
Project Coordinator/Manager
Share profile• Reducing the Geo Footprint by closing and decommissioning office buildings in the US and expanding two locations in the US. Responsible for all network and infrastructure client needs. • Voice and Network Upgrade. Migrated and upgraded the on premise Cisco Unified Communication Management Solution to a hosted environment. This project included the migration and upgrade of 110 campuses across North America. • Dialer Migration/Campaign Manager. Migrated a third party hosted dialer to in-house solution and deployed a new campaign manager application to support the internal dialer. • WAN Upgrade. Upgraded 5 remote sites as part of an enterprise network modernization project. • Emergency Response Plans. Created a manual designed for Oil Well companies in the case of an emergency. • Integrated Management System. Created a series of manuals to establish business policies, processes, and procedures.