SARA ESTELA RAMSEY 705 Coronado Avenue, Long Beach, CA 90804 (562) 225-7953 Stelar86@gmail.com ________________________________________ ADMINISTRATION SPECIALIST CUSTOMER SERVICE Administration Specialist seeking full time, long-term position with stable company allowing for potential growth opportunities as well as personal development. Desire a position which enables me to utilize my extensive computer skills, outstanding clerical and data entry experience and/or Transportation knowledge to successfully develop, execute, and lead in an Executive Administrative or Customer Service position. Proven professional with pragmatic yet easy-going approach, fully committed to analyzing needs, integrating office concepts, cultivating relationships and organizing resources. Have strong background in transportation, but am fully capable of adapting to any new business/industry. Highly driven by integrity and sound business judgment. Excellent communication skills, both written and verbal. Resourceful and disciplined with the flexibility to thrive independently or in a collaborative work environment. ________________________________________ PROFESSIONAL EXPERIENCE Intermodal Bridge Transport (COSCO NORTH AMERICA) Wilmington, Ca Payroll Administrator 2007 to Present Specialize in driver payroll for over 160 owner-operators and 100 leased drivers via staffing agency. Handle entire accounting process of over 1,000 moves per week, analyzing driver paperwork, verifying accuracy, data input of information, complete audit of work and processing payroll for Accounts Payable as well as create paychecks. Responsible for creating daily spreadsheets to include all previous day/night activity including number of moves, hours worked, and more. Also assist in Accounts Receivable, entering data for, and creating customer invoices. Maintain excellent relationship with all drivers and office staff alike. I am considered to be a “Team Player” and participate in all of the company’s extra-curricular activities. Office Assistant Summers of 2001, ’02, ’03 and ‘04 Assisted all areas and needs in the Customer Service, Accounting and Operations Departments, including but not limited to customer communications, generating reports, maintaining driver records, personnel records and accounting records. Key Accomplishments • Train new-hires • Assisted in transition of freight systems (FreightData to TMW) • Implemented several ideas to reduce data entry input time in new system reducing overtime ________________________________________ SARA ESTELA RAMSEY (Page 2) Subway Sandwiches San Francisco, Ca Sandwich Artist 2005 Responsible for greeting customers, making sandwiches, cashiering, meat and vegetable preparation, baking bread and cleaning. ________________________________________ Noah’s Bagels San Francisco, Ca Crew Member 2004 to 2005 Duties included cashiering, cleaning, greeting customers, making bagels, sandwiches and other menu items. ________________________________________ Target Stores Long Beach, Ca Guest Services/Cashier 2002 to 2003 Assisted in Guest Services and helped with floor duties, including directing customers, organizing merchandise and cleaning. Also tended as cashier. ________________________________________ EDUCATION & ACCREDITATIONS Penn Foster 2006 to 2008 Interior Decoration City College of San Francisco San Francisco, Ca General Education 2004 to 2005 Photography Political Science Wilson Classical High School Long Beach, Ca Work Experience 2000 to 2004 Office Assistant Teacher’s Aide Technology 2 Computer Diagnostics High School Diploma ________________________________________ Skills MS PowerPoint, Word, Excel and Publisher TMW, FreightData (Transportation Programs) Quickbooks, Peach Tree. Highly computer literate and able to learn new programs and applications rapidly. Excellent references available upon request.