Jessica Hord

Jessica Hord

Marketing Programs Manager. Customer Support Manager. Systems Support
Currently: Customer Service Manger & Systems Administrator at Light & Motion Inc.
Location: Monterey CA
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Summary

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By nature I am positive, enthusiastic and love challenges. I truly enjoy motivating, supporting and working collaboratively with others. I have actively developed my current role to include a blend of problem solving, leadership and project management. I have developed a recognized exceptional support team that exceeds customer expectations and consistently receives rates of over 97% satisfaction. I have been successful in earning loyal customers and effectively communicating the Light & Motion brand. My continuous determination to improve processes and programs has led to a profitable service and warranty center, year after year direct sales growth, and a cohesive marketing and support team. I am often called in to manage, integrate and motivate on projects outside of support and marketing departments and have been recognized as a go-to for problem-solving and project planning.

Work Experience

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Interests & Groups

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INTERESTS
  • I am passionate about living a healthy life! Getting outside
  • fueling myself with good food
  • good people and good karma. I love running
  • functional fitness
  • snowboarding
  • backpacking and hockey (a newly acquired hobby).
SPORTS
  • Running
  • Cycling
  • Backpacking
  • Snowboarding
  • hockey
  • CrossFit
  • and scuba diving.
GROUPS
  • no groups

Education History

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Connections

PEOPLE 1

Business Development Manager - Outdoor & Bike  

COMPANIES 3

BRG Sports, Inc.
SmartEtailing
Abel Automatics, Inc