Raquelle  Hippolyte

Raquelle Hippolyte

Customer Analyst Research
Location: Long Beach CA
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Raquelle J. Hippolyte (949)610-5675 raquelleayche@yahoo.com 319 Walnut Avenue, #3 Long Beach, CA, 90802 Qualifications: • Excellent communication skills • Exceedingly fast learning skills • Thrives in a fast paced environment while remaining detail oriented • Self-motivated with strong leadership skills • Professional and approachable with a natural gift for hospitality • Works well in both independent and group environments • Proficient in Microsoft Office, Adobe InDesign, Cs7, Aloha, PowerPoint, Excel Outbox, Ticketmaster, Bullseye, Galaxy and Matra Diane’s Beachwear – Manhattan Beach, CA 05/2015- Present Bikini Specialist and Stylist. • Assists in visual displays, client book organization and daily shipment. • Executes and handles food for guests as well as employees • Handled large volume of phone calls per shift while executing proper phone etiquette • Assists with application prescreening and interviews • Applies proper cash handling procedures with various types of payment • Assists with management and hospitality needs in a professional environment Louisiana Charlie's – Long Beach, CA 03/2015- 07/2015 Server/Bartender • Remained knowledgeable of menu items, specials, and restaurant rotations. • Assisted in menu development • Executed and handles food for guests as well as employees • Remained knowledgeable of all food ingredients and preparation; as well as potential allergen and in house substitutions • Handled large volume of phone calls per shift while executing proper phone etiquette • Handled large amounts of money each shift • Applied proper cash handling procedures with various types of payment • Assisted with management and hospitality needs in a professional environment Michael's Pizzeria – Naples, CA 01/2014-03/2015 Shift Lead, Key Holder and Store Ambassador • Assisted with ordering beer and produce for store, as well as preparing invoices and daily reports of in store sales and meal compensations for all shifts • Prescreened potential applicants for host and serving positions • Proficient in Aloha, Microsoft and Excel computer systems • Remained knowledgeable of all seasonal and permanent menu items of all Michael's Pizzeria locations, as well as rotating beer and wine list • Assisted with marketing meetings and off site promotions at various venues • Assisted with general upkeep of Front of house while remaining hospitable to staff and guests • Handled large volume of phone calls per shift while executing proper phone etiquette Disneyland Resort – Anaheim, Ca 08/2013- 03/2015 Disneyland Resort Vacation Planner (DCA/Main Entrance) • Financed vacations and annual passes for families visiting the Disneyland Resort and/or planning to visit the Walt Disney World Resort • Prepared invoices to various departments in order to assist in the resolution of guest issues regarding Annual Passes and itineraries • Handled large amounts of foreign and domestic forms of currency each shift • Thorough knowledge of loss prevention procedures and application • Remained empathetic to non English speaking guests while assisting in a hospitable manner • Proficient in Galaxy and Bullseye systems • Applied proper cash handling procedures with various types of payment • Assisted with management and hospitality needs in a professional environment • Handled large volume of phone calls per shift while executing proper phone etiquette • Vast knowledge of the Disneyland Resort Baja Sharkeez’ Panama Joe’s – Long Beach, CA 08/2013-09/2014 Hostess Trainer, Server and Promotional Assistant • Assisted with marketing phone calls and off site promotions • Trained incoming bartenders, hostesses and servers • Proficient in Aloha and Excel computer systems • Handled large volume of phone calls per shift while executing proper phone etiquette • Helped with guest inquiries over the phone and in store in a hospitable manner • Assisted with management needs in a professional environment • Remained knowledgeable of restaurant events, menu items and promotions; as well as safety procedures and dress codes • Detail cleansed and sanitized restaurant menus, tables, patio areas, and high chairs pre and post shift • Participated and assisted in the organization of promotional monthly gatherings Stub Hub Center – Carson, CA 03/2011- 09/2013 Box Office Sale Representative and Trainer (Season Ticket Sales) • Trained employees for Ticketmaster and Outbox software • Remained knowledgeable of stadium events, locations and dates of future events within AEG, team news, special promotions, as well as Outbox and Ticketmaster codes. • Handled large amounts of money each shift • Handled large volume of phone calls per shift while executing proper phone etiquette • Applied proper cash handling procedures with various types of payment • Helped with guest inquiries over the phone and in stadium in a hospitable manner • Assists with management needs in a professional environment Buffalo Wild Wings – Lakewood, CA 02/2013- 06/2013 Guest Experience Captain • Remained knowledgeable of menu items, specials, Aloha system codes, and restaurant rotations. • Properly executed and handle food for guests as well as employees • Remained knowledgeable of restaurant events, menu items and promotions; as well as safety procedures and sports line ups • Detail cleansed and sanitized restaurant menus, tables, patio areas, and high chairs during and after shifts • Remained knowledgeable of all food ingredients and preparation; as well as potential allergen and in house substitutions • Handled large volume of phone calls per shift while executing proper phone etiquette • Handle large amounts of money each shift • Applied proper cash handling procedures with various types of payment • Assisted with management and hospitality needs in a professional environment • Helped organize and supervise delivery of shipments that arrived in store weekly Walt Disney World – Orlando, FL 05/2012- 01/2013 Sales and Merchandise Intern (Guest Analysis and Research) • Participated in Guest analysis research and shopping patterns resort wide • Assisted with guest conflict resolution from both coasts regarding Annual Pass Holder and Merchandise concerns • Thorough knowledge of loss prevention procedures and application • Remained empathetic to non English speaking guests while assisting them in a hospitable manner • Assisted with visual displays and personalization • Proficient in Matra and POS • Handled large amounts of foreign and domestic currency each shift • Applied proper cash handling procedures with various types of payment • Assisted with management and hospitality needs in a professional environment • Handled large volume of phone calls per shift while executing proper phone etiquette • Helped organize and supervise delivery of shipments that arrived in store daily • Vast knowledge of the Walt Disney World Resort Lucky Brand Jeans – Wilmington, CA 03/2011-11/2011 Sales Associate • Retained and applied ongoing fashion trends to build on Sales Per Hour • Proficient in POS operating system • Thorough knowledge of loss prevention procedures and application • Handled large volume of phone calls per shift while executing proper phone etiquette • Handle large amounts of money each shift • Applied proper cash handling procedures with various types of payment • Assisted with visual marketing displays in store • Helped organize and supervise delivery of shipment that arrived in store weekly ERA Crest Real Estate – Riverside, CA10/2006-07/2010 Administrative Assistant • Helped with guest inquiries over the phone and in store • Assisted with management and hospitality needs in a professional environment • Helped organize and supervise delivery of shipments that arrived in store daily EDUCATION Long Beach City College Long Beach, CA 08/2012-Present Studying Biochemistry Los Angeles Harbor College Wilmington, CA 08/2010-05/2012 Associate's Degree, Communications

Work Experience

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Interests & Groups

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INTERESTS
  • San Francisco Giants
  • San Antonio Spurs
  • avid reader
  • cooking
  • foodie
  • street skate enthusiast
  • short story author.
SPORTS
  • Skateboarding and Baseball (in that order)
GROUPS
  • no groups

Education History

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COMPANIES 1

Girl Skateboard Company, Inc.