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Customer Engagement Manager

With 6 years of professional experience in marketing, communications, event management, and building strong client relations, Sandy excels in the competition of results-driven campaigns and building strong relationships with cross-functional teams and customers. 

"My goal is to give the best customer service, in a timely and poised manner that benefits not only my clients, but my organization as well. I thrive in a fast-paced environment on teams who are like me; outgoing, strategic, and innovative." 

Industries: B2B, B2C, Digital Marketing, e-Learning, International Relations, Nonprofit, Food & Beverage, Technology and Commercial Real Estate.  

Specialties: Digital Marketing, PR, Copy/Content Writing, Event Management, Content Marketing, Media Relations, Project Management, Social Media, Relationship Building/Outreach, Vendor/Client Communications, Branding/Story Telling, Marketing Analysis, Foreign Language - Spanish

10 years of experience under our belts and consistent growth as we hire our 50th employee this week! As the leader for e-Learning engineering and architectural video tutorials we provide a humanistic customer care approach. We make it a point to provide the newest version of software, accessible at your fingertips from any device. We train, educate and grow enterprises, academia, and individual design expertise. Supplying to companies and schools around the world, we continue to be number one in preparation for the CSWA and CSWP/E. Our goal is to offer the opportunity for people to work at their own pace and become an expert in software that create the future we live in... Design with confidence at SolidProfessor.

Direct manager and leading communicator of current accounts. Responsible for the management of close to 400 academic accounts worldwide and growing. Constantly implementing new procedural changes to enhance the overall user experience. Organizing the CRM for advanced reporting and simplicity to harbor company growth. Implement new pricing models for sustainability. Maintain training materials for future employees. Maintain customer account manuals as growth and changes to our interface commence. Strategize best practices with a one-on-many mentality. Consistently reaching and exceeding customer and company sales expectations. Generate new ways to report growth statistics in revenue, accounts, and forecasting as a means of comparison throughout the year. Act as the customers voice for implementing new procedures and overall enhancement of the customers experience. Create marketing materials, such as monthly newsletters, personalized email and email structures. Hosting monthly webinars, personalized on-boardings, and current and potential account support. Generating an experience, while building long lasting relationships with our clients. This position pushes me to work harder, learn more, focus, reorganize, and desire the best.

Find out detailed information about Sandy Bloomberg, Customer Engagement Manager in San Diego, CA

Sandy Bloomberg: Customer Engagement Manager in San Diego, CA

Sandy Bloomberg

SolidProfessor

San Diego State University