I have nearly 20 years of experience in the retail and customer service industry. I am the former independent owner of Hills and Rails, a snowboard retail store. Operating a business necessarily requires extensive office skills, including Microsoft Word, Excel, and Outlook; maintaining inventory; and bookkeeping. Additionally, I am proficient in Champion, an accounting software program. I kept my own books and maintained accounts payable and receivable because I enjoy the inherent and reassuring consistency of numbers. Being a business owner requires a level of dedication and a “do what it takes” mind set not only to get the job completed, but completed in an efficient, productive, and streamlined manner.