Fashion

Spa Supervisor

I am passionate about the beauty, fashion, health and wellness industry.

• Direct supervisor for the Kim Vo Salon and Nail Technicians
• Efficient operational procedures within all departments enabling the spa to provide optimal guest service, specifically overseeing the spa guest reception/ reservations, spa attendant, fitness and spa retail teams daily. 
• Place orders through birch street and win retail and preform monthly inventory. 
• Provide exceptional levels of guest service and support department requirements and standards. 
• Ensure all policies and procedures are implemented, functional and adhered to consistently. 
• Anticipate guest needs, assist, empower, motivate, and counsel associates as needed. 
• Conduct ongoing educational opportunities for associates with phone etiquette and guest relations. 
• Balancing the books, scheduling the desk staff, overseeing and maintaining time saver and oversee the stylists schedules daily, attend the spa managers’ weekly meeting.

Find out detailed information about Erika Roybal, Spa Supervisor in Costa Mesa, CA

Erika Roybal: Spa Supervisor in Costa Mesa, CA

Erika Roybal

Montage Hotels & Resorts

Saddleback College