I have a very patient, flexible, friendly, and energetic personality, which allows me to maintain positive relationships with clients and colleagues. I am an exceptional listener and communicator; able to effectively convey information verbally and in writing. I am able to maintain cultural sensitivity, establish rapport with members from diverse groups, and promote team interdependence. I have strong leadership skills; am organized, detail-oriented, a self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Additionally, I am proficient in Microsoft Office; Word, Excel, PowerPoint and Outlook.