Fashion

Customer Service Specialist

Administrative Assistant, Customer Service, Design Support, Receptionist, Accounts payable and receivable.

•	Fielded a high volume of inbound calls for customer service
•	Provided exceptional customer service with special attention given to customers with complaints
•	Resolved inquiries by first call resolutions by replacing missing or damaged parts or products
•	Expedited reimbursement to distributors for defective products
•	Monitored National and International accounts, data entry of all purchase orders on Mass 90/200 and EDI

•	Customer service, order entry& invoicing of all orders faxed and emailed including EDI. Receptionist. Warranty & return for damaged parts. Commissions for sales reps. Accounts payable& receivables. Entered payables & payed payables, cash receipts entry. Prepared deposits. Payroll, tape totals of week sales. Month end. Payroll. 
•	Created all part numbers and entered all data entry of new aerospace parts and products for airplanes that have been manufactured in California and will now be manufactured in Mexico. Assisted with customer service department with order entry and scanning confidential and non-confidential documents. Assisted with special projects and filing in other departments as needed.

Adminisrative Assistant/Customer Service/Accounts Payable&Recievable

•	Answered telephones, direct calls, received calls from the 5 other stores that when calls were not answered by any specific store then I would receive the call and transfer to the store that was to receive the call. Assisted customers that would came in for assistance of a sales rep or refer them to the parts department to purchase or pick up parts, sorted mail and also applied postage to mail that needed to be sent out.

Receptionist

•	Performed check runs, scanned documents and name files, attaching payable checks to documents,
•	Sending out payments for bills that are to be paid, filing, and special projects requested of the controller
•	Answered phones, assisted clients and vendors with questions, inquiries and appointments

Accounts Payable/Receptoinist

•	Answer telephones, direct calls, and take messages.
•	Compile, copy, sort, and file records of office activities, business transactions, and other activities. Arrange for necessary maintenance or repair work.
•	Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
•	Complete and maintain assessment rolls that show the assessed values and status of all property in a municipality. Approve applications for property tax exemptions or deductions.

Administrative Assistant/Customer Service/Receptionist

•	Answer customers' questions about products, prices, availability, product uses, and credit terms. 
•	Data entry of orders in Mass 90/200.Arrange delivery of goods or services. Via Ups/Federal Express.

Customer Srvice

•	File employee documents or records. Locate and remove material from file when requested
•	Add new material to file records or create new records as necessary by scanning and uploading new files

Administrative Assistant

•	Assisted in all aspects of office related duties to include Federal Express shipping /receiving, ordering office supplies, and requested office equipment repair technicians when needed. Entered all data entry on File Maker Pro. 
•	Supported designers in all areas. Inspected all sample products and hardware for quality control arranged 
•	Museum to make sure all products were properly displayed

Design Support

Find out detailed information about Robyn Fuentes, Customer Service Specialist in La Puente, CA

Robyn Fuentes: Customer Service Specialist in La Puente, CA

Robyn Fuentes

Rapid Rack Industries

Chartwell Staffing

Abbot Staffing

Select Staffing

Express Staffing

Tristate Staffing (Direct Packaging)

Apple One (PVH Neckwear,GITI Tire Company)

Leegin Leather

Bassett High School

Mount San Antonio Jr College