Alex Morejon

Alex Morejon

Customer Service Representative
Location: Buena Park CA
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Summary

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Alex Morejon 8611 Bel Air St., Buena Park, CA 90620 Phone: 714-318-0931 / Email: amorejon75@gmail.com PROFILE: Obtaining a position that will provide me an opportunity to use my skills and customer service experience to enhance the productivity of the organization. EXPERIENCE: Amtrak Oakland, CA 2014 – 2015 Lead Service Attendant Sold food and beverages in the café lounge. Performed the duties of a waiter, taking customers food orders and bringing them their meals in the food car. Prepared cash register reconciliation. Implemented strategies to improve customer service, drive sales, and increase profitability. Ensured customer needs were met, complaints were resolved, and service was quick and efficient. Amtrak Los Angeles, CA 2012 – 2014 On-Board Train Service Attendant and Lead Service Attendant Load and unload passengers. Perform the duties of a waiter, taking customers food orders and bringing them their meals in the food car. Provide first class accommodations as well as concierge food service. Perform janitorial duties such as cleaning the restrooms on the train and removing trash. Classic Industries Huntington Beach, CA 2007-2012 Call Center Representative Process vintage car part orders for clients over the phone. Process damage and credit claims. Assist clients in searching for special vintage car parts. And perform various data entry duties such as entering client demographics. National Pool Tile Anaheim, CA 2004-2007 Services and Sales Associate Duties included customer service through in person and telephone transactions for data entry, order processing, filing and sales development and maintenance. PolyVision Corporation Corona, CA 2004 Carpenter (First Period Apprentice) Handled installation of various products in grammar schools, high schools and college campuses. Installation included finished carpentry such as projection screens, tables, benches and display cases. Newport Jet Center Santa Ana, CA 2003-2004 Ramp Service Clerk Duties included fueling private aircraft and some basic engine maintenance. Also assisted with push back and taxi/tow-in operations. Tommy Bahamas Manhattan Beach, CA 2002-2003 Stock Coordinator/Sales Associate Responsibilities included shipping orders to customers using UPS and FedEx online ordering system and cataloging incoming merchandise. Also assisted customers in selecting apparel and entering sales into computer system. American Airlines Los Angeles, CA 2001 Fleet Service Clerk Assisted with push back and taxi/tow-in operations on American’s fleet of aircraft. Operated various aircraft servicing equipment. Loaded and unloaded baggage containers using high-lift equipment. Old Navy Buena Park, CA 2000-2002 Customer Service Representative Assisted customers with clothing and accessories and restocking/organizing display area. American Eagle Airlines Los Angeles, CA 2001 Stock and Ramp Catering Clerk Inventoried, stocked and issued aircraft parts to American Eagle mechanics. Operated fork lift for positioning aircraft turbine engines. Transported various aircraft parts to outlying airports. Cleaned and catered SAAB 340 aircraft. AMR Services Los Angeles, CA 1996-1998 Ramp Service Clerk Transported interline baggage to appropriate airlines throughout Los Angeles International Airport. Assisted connecting passengers with baggage and flight information. Refueled airport ramp equipment. EDUCATION: Savanna High School Anaheim, CA General Education Graduated 1995 SKILLS: Bilingual: English and Spanish Computer and skills on Mass 200 and Internet Explorer Excellent references available upon request

Work Experience

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Interests & Groups

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INTERESTS
  • I enjoy following the new trends in fashion in the magazine
  • Complex. I find import cars fascinating. Spending time with my wife and kids is a major part of my life
  • (going on hikes
  • to the beach
  • parks
  • theme parks
  • library
  • school functions
  • and of course a date night with the wife when we can). On my down time I read graphic novels.
SPORTS
  • I don't participate in sports
  • but I routinely go to the gym.
GROUPS
  • no groups

Education History

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