Joshua Tafoya

Dynamic and adaptive trainer and supervisor with 4 plus years experience in retail management. Strong track record of employee promotion to positions of key holder and management. Well practiced and energetic trainer of company policies and standards; innovative in areas of improving customer service and supervisory skills of team members. Strong fundamental understanding of a store's financial state through the use of KPI’s. Adroit and intuitive in Interpreting KPI’s to identify potential opportunities for growth and development. Maintains high standards in constructive and immediate feedback and coaching of staff to better convey company standards and expectations. Experienced supervisor overseeing continuous growth of the company and its employees.