Lisa Rudolf

Lisa Rudolf

Ecommerce Manager at Rocnation

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Summary

Creative and results-driven E-commerce Manager with a history of excellence in increasing conversion rates, reducing customer complaint levels, expertise in 3rd party communication, social media outlets, customer conflict resolution, customer service, marketing, and website processes. Excels at driving projects to on-time completion while optimizing client expectations and relationships. Contributes creative ideas to marketing and social networking efforts. Adept at managing staff and maintaining inventory control. Superior organizational and communication skills that maximize company efficiency. Proficient in AS400 / Magento E-Commerce platform / Blue Cherry / Authorize.net / Google Analytics / Paypal.com / MS Word / Excel / PowerPoint AREAS OF STRENGTH AND EXPERTISE • Website Process Expertise • Customer Conflict Resolution • Marketing • Third Party Communication • Sales & Customer Service • Magneto Platform • Social Networking

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