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Store Manager and Hard Goods Supervisor/Trainer

It's easy to say that I have a passion for skiing.  I've been at it since I was two years old.  Fast forward and nineteen years later I've graduated college and am looking for work.  I tried the traditional corporate job for a while but it wasn't for me.  I put in my two weeks notice, packed up and moved to Hunter, NY where I became an instructor at the local ski hill.  Before to long, I lucked into an opportunity to work full time in Hunter's alpine race department.  I worked as the assistant race director/race administrator.  There was lots of hard work, long hours, but I learned a lot and made some great friends as well as connections.  After our department hosted a series of NorAm level ski races, I landed a job at USSA in Park City, Utah.  I worked at USSA for four winters (through the 2002 Olympics) and again absorbed all I could throughout my time there.  I have now settled in at Jans, a well respected Park City ski shop with multiple locations.  
     It's been ten years and I must admit that I have quite the knack for retail sales.  It's easy when you get to sell fun for a living.  After my first three years at Jans I was promoted to Hard Goods Manager, becoming the first woman in the company to hold such a position.  A fact I am very proud of.  Three years after that I added Store Manager to my title.  I love what I do, and I especially enjoy boot fitting.  You can really change someone's entire ski experience, turn a bad day around, and in the process gain a customer forever.     
     My continuing career goals are simply to take on new and challenging positions within the snow sports industry.

Increased net sales by 8% on average annually.
Evaluate and hire personnel for both retail sales and ski/snowboard rental.
Provide continual boot-fit training, custom work modifications, and other tricks of the trade to all hardgoods staff.  
Train and ensure that all rental staff are certified and knowledgeable about correct binding adjustments for all rental equipment.
Work closely with the buying team to forecast trends, plan stock levels, and monitor performance.
Merchandise store and maintain inventory levels.
Kept shrinkage to less than 3% consistently. 
Plan and prepare work schedules for fourteen people.
Create a well organized, well trained, and happy staff, in order to provide the best customer service and product knowledge possible.  
Last but not least, sell skis, boots, soft goods, and fun.

Find out detailed information about Stephanie Humes, Store Manager and Hard Goods Supervisor/Trainer in Park City, UT

Stephanie Humes: Store Manager and Hard Goods Supervisor/Trainer in Park City, UT

Stephanie Humes

Jans Mountain Recreation Experts

Saint Anselm College