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Outdoor

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Assistant Mountain Operations Manager

I am an experienced and hard-working individual who is determined to succeed in the customer service and outdoor recreation industry.

•Managed and assisted with all resort activities, on-mountain operations, events and marketing.
•Oversaw the operation of several corporate events with over 1,500 participants.
•Worked closely with our Corporate Sales, Marketing and Events, and Mountain Operations Departments to successfully execute each event.

•Developed and maintained positive customer relationships. 
•Enhanced sales using product knowledge and identifying customer’s personal preferences and requirements.

Rental and Repair Technician

•	Provided an elite level of customer service and insider information through personal interactions,        complimentary mountain tours, and guest resolution at Canyons Resort. 
•	Hired, trained, and managed a staff of up to 25 mountain hosts.
•	Conducted staff performance review periodically and at the conclusion of every season.
•	Worked in cooperation with all other departments and supervisors to ensure best possible         customer experience on a daily basis.
•	Continually recognized for Vail Resorts “Epic Service” Award

Mountain Host Supervisor

•Managed and coordinated all on-mountain operations of special events, weddings, banquets and corporate functions.
•Worked in cooperation with other departments and outside vendors to execute each event to customer’s expectations.
•Continually operated under a strict timeline and resolved any issues that arose.
•Recognized by senior management in end of summer analysis for attention to detail, adaptability, and quick learning

Night Events Manager

Find out detailed information about Matthew Scagnelli, Assistant Mountain Operations Manager in Salt Lake City, UT

Matthew Scagnelli: Assistant Mountain Operations Manager in Salt Lake City, UT

Matthew Scagnelli

Canyons

Marty's Ski and Board Shop

Canyons Resort

Canyons

Lyndon State College