Health & Fitness

Business Assistant

Results oriented, hard-working, reliable, strong planning and analytical skills, attention to details and highly competitive. Respectful with very good interpersonal skills and strong team player. Experience as Account Administrator, Business Assistant, Fifth Hand Driller and Receptionist. Strengths in problem solving and trouble-shooting, planning, customer service, bookkeeping, order processing/tracking. Culturally sensitive studying, living and working in five different countries. Strong computer skills and knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) and Access software.  Interest to grow in Supply Chain Management, Project and Operations Management, and/or Business Analysis.
Graduated from Metropolitan State University of Denver in December, 2014 with Bachelor of Science in Management
Improved accounting system for Anda Design from Excel to QuickBooks
Created customer satisfaction survey for Anda Design customers reducing potential future problems
Improved the productivity of core cutting and logging by working on larger batches of samples while working for Peak Exploration company
Bilingual: English and Romanian

Provide administrative support, data entry, and customer service.
Work closely with sale agents and customers in the United Kingdom to clarify any discrepancies from orders
Review and process orders from customers and/or agents on a daily basis, obtain missing information, input orders in the system.
Upon customer requests, check delivery status of the order, contact the carrier to ensure delivery of orders as per transport manifest;
Review and solve customer complains. Understand the nature of the complaint and solve it within the company guidelines: Transport or assembly related faults to be sent to carrier to sort out as per contract agreement. For manufacturing defects, contact the QA/QC personnel (contractors) in China to address the complaints. The QA/QC personnel, who speak Chinese, to interact with the manufacturer to address the issues with missing parts or faulty parts as requested. 
Process and solve any incoming comments or requests logged by management.
Process expense reports 
Constantly seeking new ideas to improve customer service

Find out detailed information about Dragos Simon, Business Assistant in CASTLE ROCK, CO

Dragos Simon: Business Assistant in CASTLE ROCK, CO

Dragos Simon

Anda Design

Metropolitan University of Denver