Outdoor

Day-to-day responsibilities include the overall operational management of a high-volume (Apple) computer repair center while directing, motivating, and supervising a team of 45 professionals—reporting directly to President, and responsible for setting agenda and running all departmental and managerial meetings.
• Conducted analysis/reporting for receiving, inventory, order processing, packaging, and shipping, break this up and give the $ savings
• Worked directly with IT, production, quality, and warehouse regarding systems related issues
• Responsible for Human resources: new hire orientation, employee training, payroll, disciplinary action, annual performance reviews , termination, temporary/seasonal workers, and employee benefits
• Reviewed and adjusted as needed all processes and procedure improvement
• Generated Quality Reports: Alerts, Percentages, WIP, Failure Analysis, Inspection, etc.
• Return Material Authorization: issuing return order for failed product , analysis and corrective action

Operations Manager/Quality Systems Manager

Led and managed 61 employees including 5 supervisors/2 leads, administrating inventory control, packaging, shipping/receiving, order processing, quality control, and physical inventories.
• Analyzed operations and oversaw product flow shipping 1200+ packages per day
• Managed $1.3M budget including purchasing and vendor negotiations of packaging and supplies
• Conducted weekly supervisor meetings; designed and set challenging goals; motivated team to analyze
process/procedures and reduce costs; developed and mentored supervisors
• Analyzed and evaluated profitability of each customer and devised strategies to reduce costs – outline
economics
• Developed and conducted supervisor evaluations, reviews and salary recommendations
• Initiated and worked with IT in developing scanning system for order processing
• Reduced order processing time 50% by working with IT and streamlining pick ticket system – saving
what type of $’s annually?
• Created and implemented priority shipping identification system and designated roller system
• Saved company $100K annually by collaborating with Packaging Supervisors in negotiating packaging
materials and freight carrier pricing
• Management Review Quality (MRQ) and Corrective Action Team (CAT) member, overseeing Quality
Systems, and analyzing and improving systems resulting in ISO certification.
• Assisted in three company relocations and schematics development, transitioning from 10K to 100K sq
feet; managed related physical inventories and rack setup.
• Support SAP integration and transition from BCTOP (DOS system)
• Rapidly promoted from Repair Receiving Supervisor, Inventory Manager, and Operations Manager

Operations Manager

Find out detailed information about Albert Rosas,  in Camarillo, CA

Albert Rosas: in Camarillo, CA

Albert Rosas

Encore Repair

Nexicore Services, Inc.,