Stephanie Moore


SUMMARY OF QUALIFICATIONS: • Effective communication and interpersonal skills with all levels of management, customers, team members. • Experienced in operating computer software and programs to include Word, Excel, Internet Explorer, PowerPoint, Windows XP & basic Quickbooks knowledge. • Excellent typing abilities / 10 key by touch. • Outstanding skills working in a fast paced environment. PROFESSIONAL EXPERIENCE: Nov 2013 – Present Thunderstruck Dance Productions – Las Vegas, NV Assistant to National Director/Tabulator/Stage Manager IN OFFICE: • Sole person to process registrations for 30 city tour (2-3 cities per weekend) including: billing, sending performance schedules, routine edits & adjustments, maintain client files. • Customer service. • Assist with finding and securing venues for competition. • Help with weekend tour prep. • General office errands. • Help with creative process. ON TOUR: • Set up and break down of event (Merch/Backstage/Tabulating) Tabulating • Check for ties and duplicate names in overall awards. • Calculate top studio. • Edit video critiques using Quicktime & iMovie • Burn critiques and scores to flash drive. • Ensure judges are comfortable. • Clear and constant radio communication with Stage Manager and emcee. Stage Manager • Ensure there are no gaps or pauses in competition by proactively seeking routines. • Answer studio questions and have empathetic understanding of their concerns. • Assist with handing out awards on stage. • Clear and constant radio communication with Emcee and Tabulator. Jul 2013 – Nov 2013 Burly Mini Dumpsters – Las Vegas, NV Office Manager • Keyholder / Petty cash access. • Dispatch and track rides. • Generate & send out monthly statements. • Receive payments. • Invoicing / billing • Marketing. • Inventory. • Maintain vehicle service records. Jun 2012 – Aug 2013 Sapphire Gentlemans Club – Las Vegas, NV Lead Dispatch/Cab Shack Cashier/Transportation Liaison • Answer multi-line telephone system. • Enter guest reservation info into database. • Schedule rides in 20min. increments to 10+ drivers. • Taxi driver & outside host payouts. • Constant and clear radio communication. • Responsible for opening and closing out register. • Daily reports as needed for management review. Sept 2007 – April 2012 Bank Card USA - Westlake Village, CA Merchant Relations Lead • Assist VP with escalated calls /customer service. • Issue, organize and manage incoming email/multi line phone leads for 40+ sales representatives. • Rate reviews. • Credit checks. • Retention/Account closures. • Assist with Risk Management. • Review merchant applications for completeness to ensure auto approval. • Daily reports as needed for management review. • Designed outgoing sales package & merchant application. Jan 2007 – Sept 2007 Countrywide Home Mortgage – Simi Valley, CA Human Resources - Executive Recruitment Assistant (Temp.) • Coordinate travel arrangements. • Design itineraries. • Prepared Executive offer letters. • Schedule interviews. • Managed TED (Executive Database) • Data entry. June 2006 – Dec 2006 Client Logic – Las Vegas, Nevada Customer Service Representative • Responsible for setting up new accounts for Direct TV service. • Data entry. Assist clients with inquiries. June 2005 – June 2006 Carrabbas Italian Grill – Las Vegas, NV Server • Take and serve food and beverage orders. • Customer service. Nov. 2003 – June 2005 Milgard Manufacturing – Las Vegas Nevada Service Coordinator • Handle heavy volume of incoming calls. • Coordinate scheduling of window installations for construction superintendents and homeowner. • Data entry.