Health & Fitness

Club Manager

Results-driven Manager, with over 7 years of experience in management and sales. Demonstrated ability to dramatically improve revenues in underperforming sales team. Motivated to deliver exceptional customer service proven to result in successful business outcomes.

•	Responsible for hiring, training and developing front line team members and department managers. 
	•	Manage daily store operations and supervise team of up to 35 employees. Train new staff members, performed all banking duties, oversee customer service.
	•	Improved customer retention by 15% by improving customer satisfaction through personally addressing all customers concerns.
	•	Investigated and analyze client complaints to identify and resolve issues.
	•	Effectively communicate business strategies to executive management on behalf on my team.
	•	Conduct new hire orientation to foster positive attitude toward organizational objectives. 
	•	Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
	•	Ensure compliance with all policies and procedures.
	•	Monitor supplies, labor and expenses for each department to reflect positive results in the P&L’s.

Find out detailed information about Dantes Medina, Club Manager in Richmond Hill, NY

Dantes Medina: Club Manager in Richmond Hill, NY

Dantes Medina

24 Hour Fitness