As a PGA Golf Professional for more than 24 years, I deliver dedicated, friendly service to customers to ensure their enjoyment of all aspects of their daily experience. As the staff team leader, I promote safe, respectful working conditions, with consistent attention to the details of the customer's experience. I believe that outstanding performance earns repeat business and referrals, the key to the success for any hospitality business. I have had the opportunity to work with very dynamic leaders in the golf industry at Private, Resort, and daily fee Golf Course Properties. Among my career highlights are: Opening Team Member at Pelican Hill, Oak Creek, and Lost Canyons Golf Clubs, working behind the scenes on 4 PGA Tour Events held at Sherwood Country Club, organizing golf tournaments for the enjoyment of the members at Sherwood, as General Manager/Director of Golf, overseeing private club operations at Marbella CC, The Crosby Club, La Cañada Flintridge CC, and completing a 3-year renovation project at Palmas del Mar CC, Puerto Rico. In 2012-2013, I was the General Manager of Los Serranos Country Club, an individual family-owned, 36 hole facility in Chino Hills, that received the California Golf Course Owners'? Association's 2012 Course of the Year Award.