Lance Brink

Lance Brink

General Manger at Brief-Lynx Inc.
Currently: Director, Product Development at Brief-Lynx Inc.
Location: Parker CO
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Summary

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• Developed the operations and customer relations strategies to retain and support clients within the TAS business model and maintained a 92% customer retention rate. • Identified and analyzed client needs and requirements to enhance application solutions. • Directed programmers to ensure proper functionality within the User Inter-phase. • Cultivated the client experience including training on the software, consistent communication throughout projects, and follow-up strategies to encourage repeat business. • Successfully developed and implemented product improvements including a complete UX redesign. • Administered daily operations to ensure policies and programs were administered properly and project expectations were met. • Maximized vendor relations to enhance bottom-line performance. • Developed and trained a work force of contractors to be used as work flow demanded. • Served as a contributor on the Brief-Lynx patents. Responsible for outlining the product capabilities to ensure that patent continuation met requirements.

Work Experience

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Interests & Groups

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INTERESTS
  • Laundry list of sports
  • hiking
  • inline skating
  • snow shoeing
  • and photography.
SPORTS
  • Volleyball is my only competitive sport these days!
GROUPS
  • CSAE – Communications Committee – Denver
  • CO CSAE – Presentation “Put the Wind in your Web Site Sales” CSAE annual meeting – Denver
  • CO CSAE – Article “CAN SPAM are you compliant?” – Denver
  • CO CSAE - Colorado Society of Association Executives Service to Mankind (Sertoma) – Rochester
  • MN Coaching Volleyball and Football – Parker
  • CO

Education History

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