Lifestyle

Assistant Event Coordinator

A eager to learn attitude and bubbly personality that knows how to multitask with 10+ years of customer service and a strong work ethic. I am adaptable to achieve goals and works well under pressure. I enjoy being a part of a team towards goals.

•	Coordinate events between artists, concerts, meetings, merchants, venues and conferences
•	Set up community cultural arts programs for city of Fullerton, music/arts festivals, live arts, merchandise, and retail
•	Maintain relationships by  developing and fostering accounts between artists and vendors
•	Secure appropriate resources and supplies for events
•	Meet strict deadlines for multiple events 
•	Create invoices and tracked payments through Excel
•	Ensure all logistics
•	File and organize business documents
•	Monitor and draft emails with high level of discretion
•	Schedule travel arrangements

•	Answer telephone calls from guests seeking to make or cancel hotel reservations. 
•	Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information. 
•	Answer guest requests for assistance and coordinate with housekeeping and management to fulfill guest requests.
•	 Provide guests with access to hotel services and ensure that mail, faxes and packages are delivered in a timely manner. 
•	Deal with irate guests and find ways to resolve issues to the guest's satisfaction. 
•	Serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations and providing other information about the locale.
•	Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. 
•	Upon checkout, calculate the guest's final bill and collect payments.

Guest Service Representative

•	Interacted with clientele on a day to day basis, ensuring satisfaction and continual business
•	Reported to management regarding sales, inventory, client relationship/retention, and team morale
•	Oversaw daily reports to ensure accuracy and consistency
•	Trained other baristas on utilization of Starbucks system, customer service, and synthesis of beverages
•	Maintained high volume sales and fast paced environment
•	Delivered high level of customer service
•	Worked independently and collaboratively within various locations of Starbucks
•	Resolved conflict through mediation
•	Answered phones and inquiries with high level of professionalism
•	Scheduled colleagues to ensure adequate coverage for each shift was met

Barista/ Shift Supervisor

Find out detailed information about Yen Nguyen, Assistant Event Coordinator in Garden Grove, CA

Yen Nguyen: Assistant Event Coordinator in Garden Grove, CA

Yen Nguyen

Independent Arts and Crafts Professional

Extended Stay America

Starbucks Coffee Company

Cal State University of Fullerton