Lifestyle

Surf

Business Administrator/Marketing Coodinator

• Create marketing initiatives email marketing, community and local publications, after school programs awareness, social media, and flyer distribution
• Schedule and coordinate yearly training sessions with instructors and provided guidelines and instructor agreements.
•	Support business owner with administrative tasks from answering calls, emailing clients instructor scheduling, business marketing and website administration.
•	Created yearly surf programs educating community via The City of San Clemente.
•	Generated profit and loss reports for each program using Excel.

•	Main point of contact for 8 nationwide Cobham locations for payroll and HR software
implementation during testing phase.
•	Attend meetings/conference calls with vendors/ADP/Cobham payroll/Cobham IT
•	Chair daily test conferences.
•	Communicate directly with Cobham project manager, ADP project manager, Payroll and HR IT Analysts.
•	Identify scope of work during daily calls.
•	Coordinate Cobham locations files/specs, testing documents and infrastructure Preparation of data with Cobham to be provided to ADP Managed rejections with local Cobham payroll/IT.
•	Coordinate User Acceptance Testing (UAT) as per schedule. 
•	Monitor test cases and resolutions. 
•	Report issues and resolutions in a data management system.
•	Coordinate data preparation for parallel processing.

Test Lead Coordinator

•	Work closely with the Associate Commissioners’ Senior Advisor to perform day-to-day tasks; quarterly and yearly budget calculations, plan, research and organize instruction and training documents and assistance with miscellaneous high-level requests for multimedia, desktop publishing and printing projects.
•	Plan and arrange travel accommodations for high-level executives and department staff.	  
•	Manage the production of a webinar/webcast in accordance with overseeing the SSA Webinar Governance Approval Process for each request.
•	Implement the automation work flow and script approval process with the Office of Automation Support.
•	Coordinate and resolve issues relating to webinar documentation, contract, budget and technical aspects of each webinar.
•	Draft memos, send approval letters, calendar appointments to high level executives.
•	Initiate kick-off meeting with those involved in the webinar (requesting component, script writer, presenter, question screeners, marketing team).
•	Define everyone’s roles and responsibilities in the webinar production process while establishing deadlines for deliverables, ie: script, power point, surveys, marketing efforts, etc.
•	Generate weekly and monthly webinar reports and analysis of data for high level executives.
•	Successfully provide guidance to SSA clients for each webinar/webcast project while prioritizing tasks.
•	Plan, write and submit procurements for all webinar equipment documenting justification, pricing and specifications while maintaining all federal laws, rules and regulations.
•	Ensure quality control of graphics, audio and video production while working with supporting departments for all web events.
•	Use of highly sophisticated software, Adobe Creative Suite 5, Microsoft Office 2007, Adobe Premiere Pro and the MediaSite platform to successfully develop web graphics and videos on demand for weekly webinars, webcast and broadcasting events on a national and local level.
•	Knowledgeable of computer languages: HTML, CSS and Javascript to assist with the development and updating of the ssa.gov website to notify customers of web events and updating the webinar SharePoint site for SSA clients in view their webinar requests and approvals.
•	Engineer mobile studio kits to the specifications required by each Regional office.
•	Learn and use proprietary equipment from Sonic Foundry called MediaSite to encode presentations over the web.
•	Understand live presentation requirements and identify and train presenters in dealing with possible live issues.
•	Utilize CDNs or Content Delivery Networks which allow our messages to reach up to a million viewers worldwide.
•	Train non-technical Social Security staff to be able to handle the requirements of operating studio equipment at a basic level.
•	Work with internal clients to develop and produce live and archived webinars.
•	Assist with the development and updating of webinar scripts and PowerPoints for component approval through the Webinar SharePoint site.
•	Use of highly sophisticated software, Adobe Creative Suite 5, Microsoft Office 2007, Adobe Premiere Pro and the MediaSite platform to successfully develop graphics and video for weekly webinars, webcast and broadcasting events on a national and local level.

Multimedia Coordinator

•	Project involved Web-based application called HEAT for call ticket and call logging solution
•	Involved with data process flow diagrams and documentation.
•	Evaluated process modeling; participate in testing sessions and design walkthroughs.
•	Provided technical assistance for all desktop and laptop publishing    software; Adobe Creative Suite 5, Publisher, Microsoft Office 2003/2007 Outlook, and Visio while documenting all resolutions.
•	Updated the Intranet site with monthly brochures and new technologies.
•	Executed knowledge of CSS and Sequel Server database to implement data feed into Intranet site. 
•	Designed and created brochures and newsletters complaint with Section 508 for Accessibility of Electronic and Information Technology for People with Disabilities.
•	Troubleshooted and supported laptop imaging process to include 
Checkpoint and SecureDoc encryption, PointSec (Removable Media File Encryption), E-Trust and and Threat Manager for viruses and HA VPN.

Programmer Analyst

•	Implement new direction of company through managing the website, distributing mass emails with Customer Relationship Management software (CRM); Salesforce.com and Infusion and executing new marketing strategies to gain customers.
•	Coordinate with web developers to update SimpleSignal’s website, printing vendors and trade show vendors to successfully promote SimpleSignal.
•	Develop all VoIP marketing materials for trade shows, agents, customers while maintaining brand awareness from concept, content, design, printing and email distribution.
•	Communicate with sales to implement weekly webinars, partner promotions and HTML emails with online marketing program, iContact.
•	Consistently provided marketing materials to help educate agents and partners to increase sales.
•	Develop file management coding system for all marketing material.
•	Researched competitors in the VoIP industry to develop better concepts and project outcomes of effectiveness for the market while maintaining campaign budget.
•	Create several PowerPoint and Keynote presentations promoting SimpleSignal products and services.
•	Update  contacts in CRM software to constantly market to them with new products, industry changes and updates.
•	Blog management in Wordpress.

Design and Marketing Coordinator

Find out detailed information about Joanna Iltis, Business Administrator/Marketing Coodinator in San Juan Capistrano, CA

Joanna Iltis: Business Administrator/Marketing Coodinator in San Juan Capistrano, CA

Joanna Iltis

San Clemente Surf School

Cobham: Temporary Contract

Social Security Administration: Yorktel Contract

Social Security Administration: Apptis Contract

SimpleSignal

University of MD, Baltimore County