Fashion

I am a detail-oriented worker. I am a hardworking individual. An adaptable and performance-driven team player who delivers substantial contribution in securing the continued success of an organization.

Evaluated and provided corrections to processed submissions received for search engine optimization of local listings within company policies and procedure.

Quality Assurance Specialist

Evaluated and provided feedback of processed requests received in the Consumer Relations department for development of associates and new hire on customer service, proprietary consumer relations system on accessing and interpreting consumers’ credit report, federal regulations, and company policies and procedure, specializing in fraud or identity theft investigations. Prepared and presented training curriculum for development of associates and new hire on customer service, proprietary consumer relations system on accessing and interpreting consumers’ credit report, federal regulations, and company policies and procedures. ?Maintains Excel sheet tracking reports for various functions of the training department, including class attendees, mystery shop participants, test scores, and other reports as required by the Manager. ?Trained second level support group in Guatemala and India on customer service and how to read consumers’ credit reports. Updated and maintained training materials within consumer relations department to comply with changing policies and procedures. Provided second-level support in Guatemala and India on go-live rollouts. Selected for team of testing new proprietary computer system before rollout.

Quality Assurance Investigator/Trainer/Senior Customer Service Associate

Find out detailed information about Jeff Mempin,  in Orange, CA

Jeff Mempin: in Orange, CA

Jeff Mempin

UBL Interactive

TransUnion

University of the East